Knowledgebase
Knowledgebase:
System Status
Last modified by Claire Bond on 15 August 2019 05:14 PM

 

Service

Status

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 Network Issues

 

 In order to resolve the intermittent network issues that some staff and students are experiencing, Information Services will be making some changes at 16:30 (BST).

Staff and students may be unable to access some services around this time.

Our apologies for the inconvenience.

29 August

30 August 16:30

eResources

 

 

There is currently an issue with the EZproxy certificate and this is causing problems accessing EZproxy-enabled resources from off-campus, and from on-campus at Dubai and Orkney.  We are working to resolve this as soon as possible.

15th August

 

 

Running normally

At Risk 

Unavailable

 

Service

Status

 

Service

Status

CRM (Recruit)


 

SAS Accommodation


Desktop PC Service

 

SAS Banner INB


Discovery

 

SAS Registry Interface


Email Services

 

SAS Self Service


EndNote

 

SAS Workflow


Finance System

 

SharePoint


Helpdesk System

 

Student logins

iHR

 

Skype for Business

MyHWU Portal

 

Telephone Systems

Network / internet

 

Turnitin

BI: Reporting

 

Virtual Private Network VPN

Online Payments


 

Virtual Assistant / 1-2-1 chat

Online Timetables

 

Vision

Print Service

 

Web CMS

Pure

 

Website (ww.hw.ac.uk)

Resources - eBooks

 

WiFi (eduroam)

Resources - Databases

 

 

 

Room Bookings

 

 

 

Online Payslips

 

 

 

 

 

 

 

 

 

 

 


 

 

 

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