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Jan
21
WiFi (eduroam) Wireless Upgrades
Posted by Scott Jamieson on 21 January 2019 12:00 PM

In order to perform necessary upgrade work on the wireless service, there will be short Wi-Fi outages next Friday and Saturday at the following times

Friday 25th January 5-9pm
Saturday 26th January 8-10am

The main upgrades will be performed on the Friday evening where there will be an initial general outage followed by short outages which will occur at each wireless access point location.
Saturday should be considered as "at risk " as tests will take place to confirm the success of the upgrades of the previous evening.

All areas of the Edinburgh campus will be affected.


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Dec
21

The Edinburgh Campus IT HelpDesk and Library will be closed from Friday 21st December 2:30pm to Thursday 3rd January at 9:00am.

There will be some delay to response times during this period.

Apologies for any inconvenience.

Merry Christmas and a Happy New Year

 


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Dec
5

Information Services Allen McTernan Building Uninterruptible Power Supply (UPS) Maintenance

As part of our ongoing infrastructure maintenance schedule, we are required to replace the batteries in the main data centre UPS, which provides backup power to the majority of services housed in Allen McTernan, in the event of a power outage.
This work will take place on the 17th December and will last one working day.
Whilst this work is ongoing the existing services will be powered directly from the mains supply, but we will have no battery backup in the event of a mains power failure.
Services should therefore be considered at risk during Monday the 17th and Tuesday the 18th of December.
All services run from Allen McTernan should be backed up in advance of this date.

Any questions, please submit a ticket to the Help Desk ITHelp@hw.ac.uk

 


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Aug
14
Planned Network Upgrades in the Earl Mountbatten Building.
Posted by Scott Jamieson on 14 August 2018 02:38 PM

Planned Network Upgrades in the Earl Mountbatten Building on Sat 25th and Sun 26th August.
All networked services will be At Risk and involve Downtime.


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May
21
Skype for Business
Posted by Scott Jamieson on 21 May 2018 11:11 AM

Skype for Business is scheduled for a move to a UK datacentre and you may experience a brief disruption to the use of Skype for Business during the migration between 25/05/2018 - 28/05/2018. Any disruption experienced should be less than 30 seconds.


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