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Jun
28
Systems Status
Posted by Claire Donlan on 28 June 2016 01:55 PM

Check Systems Status page for latest updates

 


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Jun
28
Vision Upgrade - successfully complete
Posted by Claire Donlan on 28 June 2016 01:51 PM

The upgrade to Vision was successfully completed on 25th June 2016


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Jun
28
Resolved: fault incoming telephone calls Edinburgh campus
Posted by Claire Donlan on 28 June 2016 01:50 PM

Any issues resulting from faults to the telephone system at HWU Edinburgh Campus, are now resolved


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Apr
3
Resolved: Vision Login issue - 3rd April 2016
Posted by Guilherme De Sousa on 03 April 2016 10:52 AM

The issue preventing staff and students from logging into the Vision VLE has been resolved.


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Mar
14
Janet Network downtime - 16th March - 18:30 - 19:30 GMT
Posted by Moira Stephen on 14 March 2016 08:34 AM

All institutions using the Janet service are required to make an IP address change to their network by 18th March 2016.  This change is required following the Denial of Service Attacks experienced on the Janet network in December 2015.

To comply with this requirement, HWU will carry out the work on Wednesday 16th March.

  • Date: Wednesday 16th March

  • Time: 18:30 - 19:30 GMT (loss of Internet and Wireless service for approx 15 mins during this time)

  • Users Affected: Staff, Students, External Users, at all Campuses

  • Impact: Loss of Internet and Wireless service for up to 15 minutes during this time

See System Status page for updates.

If you have any queries please contact IThelp@hw.ac.uk


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